Frequently Asked Questions
How do I choose the correct size?
We recommend using our Size Chart to measure your chest and shoulders before ordering. For a fitted look, choose your exact measurement. If you plan to wear thick layers (hoodies/sweaters) underneath, we suggest sizing up by one size.
Do you offer custom or made-to-measure jackets?
Yes! We specialize in custom tailoring. If your measurements do not match our standard chart, or if you want a specific design change (like a different color or patch), please email us at ask@modajacket.com with your requirements.
Is your leather 100% genuine?
Absolutely. At Modajacket, we use only 100% premium genuine leather. Depending on the style, we use high-grade Sheepskin (for a soft, luxury feel) or Buffalo hide (for rugged durability). We also make jackets in premium faux or PU leather.
How long does shipping take?
We ship worldwide. Standard processing time is 2 weeks as many items are hand-finished. Once shipped, delivery typically takes:
• USA & UK: 5-8 business days
• Rest of World: 7-12 business days
You can track your order status on our Tracking Page.
if you face any issue then you can contact our support staff.
What is your return policy?
We offer a hassle-free 30-day return policy. If you are not 100% satisfied with the fit or quality, you can return the item for an exchange or refund. Please ensure the tags are attached and the item is unworn. Visit our Returns Page to start the process.
Where is Modajacket located?
Our office is located in Alexandria, Virginia (USA). However, we operate globally with production and warehousing facilities designed to get your jacket to you as fast as possible.